Services

Frame, design, manage & optimize

Strategy

Understanding the business, the end-users, the organization and its processes to define strategy, objectives and success metrics.

Stakeholders Interviews
User Research
Service & Product Audit
Competitive Benchmark
Workshop Setup & Facilitation
Objective Definition
KPI Definition

Design

Formalization of knowledge and findings into shared and understandable documents. Making products & services tangible.

Journey & Experience Maps
Value Proposition
Blueprints
Information Architecture
User Flows & Wireframing
Prototyping
User Testing

Management

Build, scale and animate Design Teams. Manage collaboration and interactions with other teams and expertise.

Team Creation
Team Scale up & Recruitment  
Team Supervision
Rituals & Reviews
Activities Dispatch
Quality Assurance

Tools

Tool agnostic, I easily adapt to fit into organizations’ framework and processes.

MS Office
Figma
Sketch app
Axure
Miro
Notion